It’s been a bad week for Apple Inc (NASDAQ:AAPL), considering bending of iPhone 6 in pockets and a faulty update to iOS 8, even though they had a record breaking sales for the product. After the update to iOS 8.0.1, some people lost their cellular service the last day, and Apple promised to fix it soon. The trending topic among consumers was a 6 Plus and how it could bend if someone sat on or if enough pressure was applied upon it. Apple said in an e-mailed statement that it had devised a workaround for iPhone 6 users who lost voice service or other features.
The devices exceeded the limits of demand, with pre-orders more than 4 million, and the record weekend sales, but all that, in vain with the faulty update to iOS 8.0.1. It is possible for users to reinstall the previous version of iOS to restore past functionality, and Apple also planned the release of a new version of the operating system, iOS 8.0.2. “We apologize for the great inconvenience experienced by users,” Apple said in a statement. However, in some instances the iOS 8.0.2 update is having issues with apps and the Wi-Fi.
According to Crittercism Inc., an analytics firm, iOS 8 causes apps to crash about 3.3 percent of the time, that is 67 percent more than last year’s version. The update was released to resolve previous software bugs and add the health and fitness-monitoring application, called HealthKit. Instead, it caused some customers to experience dropped cell service, reduced battery life and crashing of some data-showing apps.
“Apple is a bit of lightning rod or a focus because as a company, they inspire a lot of positive and negative passion and also because they are now this company with a global brand and global reach,” said Frank Gillett, an analyst at Forrester Research. While some glitches are usual for any software upgrades, it is just Apple that attracts more media attention in the matter.